Disclaimer

Last Updated: June 2026

1. NOT A GOVERNMENT WEBSITE

iVisaPortal is a website and brand operated by AQ Systems LLC, a private limited liability company based in Austin, Texas, United States.

iVisaPortal is NOT a government website. AQ Systems LLC is NOT a government agency, government department, or government-appointed entity.

2. NO GOVERNMENT AFFILIATION

iVisaPortal and AQ Systems LLC are NOT affiliated with, endorsed by, sponsored by, or in any way officially connected to:

- The Australian Government

- The Department of Home Affairs

- The Australian Border Force (ABF)

- Any state or territory government in Australia

- Any other government, ministry, agency, department, or governmental body in any country

No reference on this website should be interpreted as suggesting any official government status, authorisation, partnership, or endorsement.

3. NATURE OF OUR SERVICE

Our services are limited to optional, private, third-party assistance for individuals who choose our help to prepare and review Electronic Travel Authority (ETA, subclass 601) applications for Australia.

We perform no act that requires governmental licensing or appointment. We do not provide immigration or migration legal advice, and we do not represent applicants before any government agency.

4. APPLY DIRECTLY THROUGH THE GOVERNMENT (RECOMMENDED IF YOU DO NOT NEED ASSISTANCE)

The official and only channel to lodge an ETA is the Australian ETA app, published by the Department of Home Affairs and available free on the Apple App Store and Google Play. Information about the ETA is available at:

https://immi.homeaffairs.gov.au/visas/getting-a-visa/visa-listing/electronic-travel-authority-601

The official Department of Home Affairs ETA service fee is AUD $20 per applicant. When you apply directly through the official Australian ETA app, no additional service fee is charged by the government.

5. OUR FEES

Our fees include the official Department of Home Affairs ETA service fee of AUD $20 plus a service fee for our professional review, assistance, and customer support. The total amount is clearly displayed before payment.

Our service fee is the price of our optional convenience service — it is not a government tax, government fee, or government charge.

6. NO GUARANTEE OF APPROVAL

We do not guarantee that any ETA application will be granted. The decision to grant or refuse an ETA is made solely by the Department of Home Affairs. We have no influence over that decision.

7. NO LEGAL ADVICE

Nothing on this website constitutes legal advice, immigration advice, or professional migration consultation. If you require legal or migration advice, please consult a registered migration agent or lawyer in the relevant jurisdiction.

8. INFORMATION ACCURACY

While we make reasonable efforts to keep information on this website accurate and up to date, government rules, fees, eligible countries, and procedures may change without notice. Always verify information directly with the Department of Home Affairs.

9. THIRD-PARTY LINKS

Our website may contain links to third-party websites, including official Australian Government websites. We are not responsible for the content or practices of any third-party site.

10. LIMITATION OF LIABILITY

To the maximum extent permitted by applicable law, AQ Systems LLC and its affiliates, officers, directors, employees, and agents are not liable for any indirect, incidental, consequential, special, or punitive damages arising from your use of this website or our services.

11. CONTACT

For questions about this disclaimer:

AQ Systems LLC

5900 Balcones Dr, Ste 100

Austin, TX 78731

United States

Email: support@ivisaportal.com